breakpilot-compliance/admin-compliance/app/sdk/escalations/page.tsx

'use client'

import React, { useState } from 'react'
import { StepHeader, STEP_EXPLANATIONS } from '@/components/sdk/StepHeader'
import { useEscalations } from './_hooks/useEscalations'
import { EscalationCard } from './_components/EscalationCard'
import { EscalationCreateModal } from './_components/EscalationCreateModal'
import { EscalationDetailDrawer } from './_components/EscalationDetailDrawer'
import { Escalation } from './_components/types'

export default function EscalationsPage() {
  const [filter, setFilter] = useState<string>('all')
  const [showCreateModal, setShowCreateModal] = useState(false)
  const [selectedEscalation, setSelectedEscalation] = useState<Escalation | null>(null)
  const { escalations, stats, loading, loadAll } = useEscalations(filter)

  const criticalCount = stats?.by_priority?.critical ?? 0
  const escalatedCount = stats?.by_status?.escalated ?? 0
  const openCount = stats?.by_status?.open ?? 0
  const activeCount = stats?.active ?? 0

  const stepInfo = STEP_EXPLANATIONS['escalations']

  return (
    <div className="space-y-6">
      <StepHeader
        stepId="escalations"
        title={stepInfo.title}
        description={stepInfo.description}
        explanation={stepInfo.explanation}
        tips={stepInfo.tips}
      >
        <button
          onClick={() => setShowCreateModal(true)}
          className="flex items-center gap-2 px-4 py-2 bg-purple-600 text-white rounded-lg hover:bg-purple-700 transition-colors"
        >
          <svg className="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24">
            <path strokeLinecap="round" strokeLinejoin="round" strokeWidth={2} d="M12 6v6m0 0v6m0-6h6m-6 0H6" />
          </svg>
          Eskalation erstellen
        </button>
      </StepHeader>

      <div className="grid grid-cols-1 md:grid-cols-4 gap-4">
        <div className="bg-white rounded-xl border border-gray-200 p-6">
          <div className="text-sm text-gray-500">Gesamt aktiv</div>
          <div className="text-3xl font-bold text-gray-900">{loading ? '…' : activeCount}</div>
        </div>
        <div className="bg-white rounded-xl border border-red-200 p-6">
          <div className="text-sm text-red-600">Kritisch</div>
          <div className="text-3xl font-bold text-red-600">{loading ? '…' : criticalCount}</div>
        </div>
        <div className="bg-white rounded-xl border border-orange-200 p-6">
          <div className="text-sm text-orange-600">Eskaliert</div>
          <div className="text-3xl font-bold text-orange-600">{loading ? '…' : escalatedCount}</div>
        </div>
        <div className="bg-white rounded-xl border border-blue-200 p-6">
          <div className="text-sm text-blue-600">Offen</div>
          <div className="text-3xl font-bold text-blue-600">{loading ? '…' : openCount}</div>
        </div>
      </div>

      {criticalCount > 0 && (
        <div className="bg-red-50 border border-red-200 rounded-xl p-4 flex items-center gap-4">
          <div className="w-10 h-10 bg-red-100 rounded-full flex items-center justify-center flex-shrink-0">
            <svg className="w-5 h-5 text-red-600" fill="none" stroke="currentColor" viewBox="0 0 24 24">
              <path strokeLinecap="round" strokeLinejoin="round" strokeWidth={2} d="M12 9v2m0 4h.01m-6.938 4h13.856c1.54 0 2.502-1.667 1.732-3L13.732 4c-.77-1.333-2.694-1.333-3.464 0L3.34 16c-.77 1.333.192 3 1.732 3z" />
            </svg>
          </div>
          <div>
            <h4 className="font-medium text-red-800">{criticalCount} kritische Eskalation(en) erfordern sofortige Aufmerksamkeit</h4>
            <p className="text-sm text-red-600">Priorisieren Sie diese Vorfaelle zur Vermeidung von Schaeden.</p>
          </div>
        </div>
      )}

      <div className="flex items-center gap-2 flex-wrap">
        <span className="text-sm text-gray-500">Filter:</span>
        {[
          { key: 'all', label: 'Alle' },
          { key: 'open', label: 'Offen' },
          { key: 'in_progress', label: 'In Bearbeitung' },
          { key: 'escalated', label: 'Eskaliert' },
          { key: 'critical', label: 'Kritisch' },
          { key: 'high', label: 'Hoch' },
          { key: 'resolved', label: 'Geloest' },
        ].map(f => (
          <button
            key={f.key}
            onClick={() => setFilter(f.key)}
            className={`px-3 py-1 text-sm rounded-full transition-colors ${
              filter === f.key
                ? 'bg-purple-600 text-white'
                : 'bg-gray-100 text-gray-600 hover:bg-gray-200'
            }`}
          >
            {f.label}
          </button>
        ))}
      </div>

      {loading ? (
        <div className="text-center py-12 text-gray-500 text-sm">Lade Eskalationen…</div>
      ) : (
        <div className="space-y-4">
          {escalations
            .sort((a, b) => {
              const priorityOrder: Record<string, number> = { critical: 0, high: 1, medium: 2, low: 3 }
              const statusOrder: Record<string, number> = { escalated: 0, open: 1, in_progress: 2, resolved: 3, closed: 4 }
              const pd = (priorityOrder[a.priority] ?? 9) - (priorityOrder[b.priority] ?? 9)
              if (pd !== 0) return pd
              return (statusOrder[a.status] ?? 9) - (statusOrder[b.status] ?? 9)
            })
            .map(esc => (
              <EscalationCard
                key={esc.id}
                escalation={esc}
                onClick={() => setSelectedEscalation(esc)}
              />
            ))}

          {escalations.length === 0 && (
            <div className="bg-white rounded-xl border border-gray-200 p-12 text-center">
              <div className="w-16 h-16 mx-auto bg-gray-100 rounded-full flex items-center justify-center mb-4">
                <svg className="w-8 h-8 text-gray-400" fill="none" stroke="currentColor" viewBox="0 0 24 24">
                  <path strokeLinecap="round" strokeLinejoin="round" strokeWidth={2} d="M9 12l2 2 4-4m6 2a9 9 0 11-18 0 9 9 0 0118 0z" />
                </svg>
              </div>
              <h3 className="text-lg font-semibold text-gray-900">Keine Eskalationen gefunden</h3>
              <p className="mt-2 text-gray-500">Passen Sie den Filter an oder erstellen Sie eine neue Eskalation.</p>
            </div>
          )}
        </div>
      )}

      {showCreateModal && (
        <EscalationCreateModal
          onClose={() => setShowCreateModal(false)}
          onCreated={loadAll}
        />
      )}

      {selectedEscalation && (
        <EscalationDetailDrawer
          escalation={selectedEscalation}
          onClose={() => setSelectedEscalation(null)}
          onUpdated={loadAll}
        />
      )}
    </div>
  )
}